Privacy Policy

The documents you may submit are sensitive in nature and, shall be treated as such once received at US Passport Services or its Couriers. Its is our company’s policy that your information is kept private and confidential. Please note that as such, your information will only be given to individuals authorized by us to work on your case (Case Managers, Couriers with whom we share your address to deliver your passport, payment processors to facilitate your credit card payments, and U.S. Department of State) and at no time shall you information be shared outside the parameters of your passport service. We will under no circumstances share, sell, rent, trade, or talk about your personal information with anyone else who is not designated to your case. All information stored is securely transmitted and stored with SSL [Secure Socket Layer] encrypted security software.

We may be legally obligated to disclose information to the government or to third parties under certain circumstances, such as illegal activity on our Site. US Passport 123, reserves the right to release personal information to its service providers, law enforcement or other government officials or in response to a formal request in a civil action, Court order or judicial proceeding as in our sole and absolute discretion, deems necessary or appropriate.

We may also provide Aggregated Information to third parties. Such information will not include personal information of any customer or visitor.


Cookies and Sessions

We use cookies on our Site. Cookies are files that Web browsers place on a computer's hard drive and are used to indicate whether you have visited the Site previously.

Choices about Cookies: You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

USPassport123.com cookies so that we can provide you with customized content; keep track of preferences you specify while you are using our services; estimate and report our total audience size and traffic; and conduct research to improve our Site.

In order to continue to provide our customers the best experience and level of service we provide, we will track information about your visits to our web site. This only entails information on how a user came to us and what pages you visited while with us. This information is not tied to your personal information and is used to help better our services for our users and others that may visit our website.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you. This information is also recorded to prevent the fraudulent use of the site and it’s services.

Our Order Processing

We pride ourselves in providing safe and secure transactions that restricts unwanted hacks or visitors. While collection your personal data and credit card information over the Internet to USPassport123.com , you should know that we secure your data with encryption over a "Secure Socket Layer (SSL)" technology, which ensures safe and secure electronic transmission of data. We also have our site scanned daily for possible intruders and possible site weaknesses.

Access/Choice/Opt-In/Opt-Out Communications

We do not send our users promotional emails. To access, change or modify the personal information you have submitted to our Site, please contact support@uspassport123.com.

To have your personal information deleted from our Site entirely, please contact us at removemyemail@uspassport123.com.

Testimonials

We post customer testimonials on our Site, which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If a customer chooses to post personal information to our website, it may be used by other users of these forums to send unsolicited messages to users’. We are not responsible for the personal information a user chooses to post to our website with their testimonial.

Third Party Sites

The Site contains links to other web sites. US Passport 123, is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Changes to this Statement

We reserve the right to make changes to our privacy statement. Please review it regularly to stay abreast of any changes. In the event of a material change in the way we collect or use your information, we shall notify you by email or a notice on our Site.

Contacting US Passport 123

For any questions regarding this Privacy Policy please feel free to email us at support@uspassport123.com or to contact us toll free at 888-443-5847.

By Mail: 46 S.W. 1st, Suite 101D, Miami, Florida, 33130

If you choose to use US Passport 123, you will be required to give us some personal information about yourself in order to process your requested service. This information includes:

  • Name
  • Mailing Address
  • Billing Address
  • Email address
  • About your Email Information: If you wish to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. All information is encrypted and secure for your protection.
  • Credit Card Number
  • Name on Credit Card
  • Credit Card Billing Address
  • Credit Card Verification Number
  • Business and Home Phone Number

In order to for us to file your US Passport request, we may need to obtain the following information and possible documents from you (items are subject to the types of service needed):

  • Your date of birth
  • Passport Photographs
  • Current US Passport
  • Travel itinerary (may include confirmations of airlines or hotel stays)
  • Business Letter of intent to travel
  • Birth certificate or certified copy and or Naturalization Certificate
  • Driver's license (Copies only submitted)
  • Government Forms or documents
  • Government Fee
  • Marriage/Divorce certificate (name change purposes only)

US Passport 123 will also collect third party personal information from users when they provide information for dependents on our Site. The personal information collected about third parties is the same as that described above including: name, date of birth and address of these third parties. We use this information for the specific purpose of fulfilling your service request and do not use or share this information with any third parties for their promotional purposes.

We require this information so that we can process your reservation and keep you informed of your reservation status. If you are placing an order for one or more applicants other than yourself, you will need to make sure that each of these other applicant agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your order available to you or other persons authorized by you to receive such information. For example, if you forget your reservation number, you or another person authorized by you may retrieve that information from us after providing sufficient information that either a) confirms your identity as the applicant, or b) that confirms authorization for you to receive information on behalf of the applicant by contacting us at the information provided below.

For further information about our privacy policy or the security of this website, we ask that your contact US Passport 123 at: 1-888-443-5847.